
Confidencial
Localização: São Paulo – SP
Descrição da Vaga: Detalhes da VagaEscolaridade Não InformadoSegmento Não InformadoSalário Não InformadoÁrea de AtuaçãoDiversos / OutrosO que você irá fazer
- Job DescriptionDuties include: Directs all aspects of the Food and Beverage Operations and ensures compliance to the Fairmont Hotel Standards in maintaining brand integrity.
- Manages and directs Food and Beverage Management team, provides support and direction to the F&B Operations in helping drive revenues.
- Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
- Control payroll costs, create revenue generating strategies.
- Ensure that monthly financial outlooks for Food & Beverage are on time, on target and accurate.
- Works with the Executive Chef in overseeing menu design, purchasing, staffing and food prep in all Restaurant outlets.
- Drive innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests.
- Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy.
- Works closely with the Sales & Marketing Department to ensure correct and adequate PR interest is being generated.
- Helps to manage wages, productivity and expenses in accordance with business demand.
- Implement and manage all company programs to ensure compliance with the Standard Operating Procedures and Local Standard Operating Procedures; to include safety and sanitary regulation, all federal, state (OSHA and Health Department) and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Responsible for training managers and staff in safety procedures and supervise their ability to follow loss prevention policies to prevent accidents and control costs.
- Responsible for keeping abreast of food & beverage trends with a goal to keep all products relevant and in demand.
- Develop and maintain strong relationships with guests, colleagues, and stakeholders to ensure a high level of engagement and satisfaction.
- Oversee the implementation of sustainability initiatives within Food & Beverage, aligning with Fairmonts environmental goals.
- Ensure seamless collaboration of following departments: Culinary, Stewarding, and Events, to deliver cohesive guest experiences.
- Monitor and analyze guest feedback on all TrustYou and other platforms, implementing service improvements based on trends and insights.
- Lead by example, cultivating a culture of accountability, innovation, and growth among the Food & Beverage team.
- QualificationsUniversity/College degree in a related discipline required.
- Experience working as Director of Operations required.
- Five (5) years’ Food & Beverage experience in a senior leadership role required.
- Computer literate in Microsoft Windows applications required.
- Financial Background: Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Additional InformationExperience working in a 4/5 star Hotel.
- Effective communication skills.
- Ability to work cohesively as part of a team.
- Experience working in a unionised environment.
- Service focused personality is essential.
- Must be energetic and able to lift and pull items 15 – 20 pounds.
- Must be able to effectively handle competing demands via prioritising.
- Ability to stand for lengthy periods.
- Experience working in an LQA, Forbes 5 star and AAA 4 Diamond hotel or resort required.
- Must be legally able to work in Barbados.
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Informações AdicionaisQuantidade de Vagas 1Jornada Não Informado
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