Customer Service Analyst PL – Harman

Titulo da Vaga: Customer Service Analyst PL

Localização: Nova Santa Rita – RS

Descrição da Vaga:

• Orientar e controlar as atividades dos serviços de atendimento aos clientes (customer experience), visando a resolução das reclamações;

• Analisar os relatórios de avaliação de satisfação dos clientes, propondo ações de melhoria;

• Fornecer suporte ao cliente no pós-vendas.

Requisitos:

• Formação superior em Administração, Gestão da Qualidade, Engenharia ou áreas afins;
• Inglês avançado (mandatório);
• Conhecimento em redes sociais, NPS e UX;
• Disponibilidade para atuação em teletrabalho e fácil acesso a Nova Santa Rita/RS.

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Nome da Empresa: Harman

Salário:

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